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Connect Your Charger

If you are new to ChargePoint, make sure you have created a ChargePoint Account. Use the following link to complete this initial step:

CREATE A CHARGEPOINT ACCOUNT

Once you’ve created an account, you will need to make sure you also have the phone app.

The ChargePoint app for your iPhone or Android are free and be found and downloaded from your favorite app store.

Your ChargePoint charger can be set to work with a 20, 30 or 40 amp breaker. Depending on the breaker you decided to connect the charger to, instructions below may vary. Please refer to the NOTES sections in each step.

Installation of chargers in the “Do it Yourself” option is completely up to you. ZAPBC does not provide advice, guidance and/or instructions to customers beyond the network connection instructions found below.

Step 1

Step 1

Open your ChargePoint app and select “Main Menu”

Step 2

Step 2

Choose “Home Charger”

Step 3

Step 3

Click “Activate” (orange bar at bottom of the screen)

Step 4

Step 4

Tell the app how the charger was installed (Hardwired or Plug-in). Select by tapping on the picture.

NOTE:

If you installed your charger using a 20 amp breaker, you should choose “hardwired” in this step.

If you installed your charger using a 40 amp breaker, you should choose the actual charger that was installed, either hardwired or plug-in.

Step 5

Step 5

For hardwired installations and to force plug-in installation, please choose hardwire and select the breaker size by clicking where shown on the picture.

Step 6

Step 6

Choose the breaker size (amps/amperage) used for the installation and press “Done” to complete the activation.

Step 7

Step 7

You will now proceed to connect to the ZAPBC network. This step is mandatory (per our program policies) in order to receive an incentive.

Go back to the main menu on your app.

Step 8

Step 8

Select “Account”

Step 9

Step 9

Select “Connections”

Step 10

Step 10

Click “Browse Connections” (orange button)

Step 11

Step 11

The connection screen will ask you to enter the connection name.

Step 12

Step 12

Enter: zapbcprogram all lower case (small letters) and all together, with no spaces.

Step 13

Step 13

Select the Connection: Program Participants – ZAPBC

Step 14

Step 14

Fill out the required registration information. This will register the charger.

Registration on the ZAPBC Home Incentive Program network is a requirement for an incentive payment.

Step 15

Step 15

You must agree to the ChargePoint connection terms & conditions.

You must agree to the ZAPBC Home Incentive Program terms & conditions.

Once you click “Submit Request” you will be connected to the network.

You should receive an email confirming your connection.

Still have questions? Contact us.

 ZAPBC is a privately funded program and is a part of the SCRAP-IT family of environmental programs.